Refund Policy for Tacos Junior
1. Introduction At Tacos Junior, we take pride in the quality of our food and service. However, we understand that there may be times when you may not be satisfied with your purchase. This Refund Policy outlines the circumstances under which refunds or credits may be granted.
2. No Refund Policy Due to the perishable nature of our products, we generally do not offer refunds or returns on orders. All sales are final. We encourage our customers to review their orders carefully before completing the purchase.
3. Incorrect or Incomplete Orders If you receive an order that is incorrect or incomplete, please contact us immediately at the location from which your order was purchased. We will work to correct the order as quickly as possible. Depending on the situation, we may offer to redo the order at no additional charge or provide a credit for future use.
4. Cancellations Orders can be canceled for a full refund if done so at least 24 hours in advance of the scheduled pickup or delivery time. Cancellations made less than 24 hours before the scheduled time may not be eligible for a refund.
5. Quality Concerns If you are dissatisfied with the quality of the food received, please contact us within two hours of pick up or delivery with your concerns. Each complaint will be assessed on a case-by-case basis. We may offer to replace the item or provide a credit for future purchases, depending on the specifics of the issue.
6. Exceptional Circumstances Under exceptional circumstances, where evident that Tacos Junior did not meet our commitment to high-quality food and service, we may consider issuing a refund. These circumstances are reviewed on a case-by-case basis and are at the sole discretion of management.
7. Contact Information For any issues, concerns, or questions regarding your order or this Refund Policy, please contact us directly at the location from which your order was purchased:
Tacos Junior Sheridan: (303) 975-6335
Tacos Junior Federal: (303) 427-0121
Tacos Junior Colfax: (720) 710-8723
8. Policy Updates This Refund Policy may be updated periodically to reflect changes in our service or feedback from customers. We encourage you to review this policy regularly.